Va-Prof Pty Ltd

At VA-PROF (PTY) LTD, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose information when you use our graphic design, web design, social media management, and Administration services.

Information We Collect

We may collect the following information:

• Contact information (name, email address, phone number)
• Business information (company name, website, social media handles)
• Project details (design preferences, content, deadlines)
• Payment information (credit card details, invoicing information)
• Communication records (emails, phone calls, messages)

How We Use Your Information

We use your information to:

• Provide our services (graphic design, web design, social media management, Administration)
• Communicate with you about your projects and services
• Invoice and process payments
• Improve our services and customer experience
• Comply with legal obligations

How We Share Your Information

We may share your information with:

• Third-party contractors and vendors (e.g., web developers, designers)
• Payment processors and financial institutions
• Legal and law enforcement authorities (if required by law)

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, modification, or destruction. Our measures include:

• Encrypting sensitive information
• Implementing access controls and authentication
• Regularly updating and patching software and systems
• Conducting security audits and testing

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. We may also retain anonymized data for statistical and research purposes.

Your Rights

You have the right to:

• Access and correct your information
• Request deletion or restriction of processing
• Object to processing
• Request data portability
• Lodge a complaint with a supervisory authority

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our website.

Contact Us

If you have questions or concerns about this privacy policy, please contact us at legal@va-prof.co.za.

Effective Date

This privacy policy is effective as of 01 January 2024 and applies to all services provided by VA-PROF (PTY) LTD.

Update to the Privacy policy Coming: 01 August 2025